Privacy Policy

Last Modified: June 9, 2025

Thank you for using our services. This Privacy Policy outlines how Xutomation ("we", "our", "us") collects, uses, and safeguards the personal and operational data provided by clients and visitors. By using our services or engaging with our website, you agree to the terms of this policy. Our business provides workflow automation services powered by platforms such as n8n, Make, Zapier, and other integrations.

1.1 Personal Information: We may collect information such as name, email address, phone number, business details, and billing information when you register, communicate with us, or engage our services.

1.2 Usage Information: We collect metadata including browser details, IP addresses, interaction logs, and device information to understand how users interact with our services.

1.3 Client Credentials and Business Data: To provide automation services, clients may share platform credentials and access tokens (e.g., CRM, email, API keys). This data is stored securely and used only during the execution of the project.

2.1 Service Delivery: We use collected data to implement, customize, and maintain automation workflows and related systems for clients.

2.2 Support & Improvement: We may anonymize and aggregate data to improve service quality, create reusable templates, and refine automation logic.

2.3 Communication: Your contact information may be used to share important service updates, project deliverables, support details, or changes to our policies.

3.1 Third-Party Services: We may work with vetted subcontractors or platforms (e.g., OpenAI, Airtable, DigitalOcean) and share data solely for service execution. All partners are contractually bound to maintain confidentiality.

4.1 Credentials: Clients retain the right to update or revoke access to any credentials shared with us. We recommend changing all passwords upon project completion.

4.2 Consent: Clients may opt-out from non-essential data usage such as model training or reuse in case studies by contacting us directly.

5.1 Security Measures: We use encryption, access control, and secure infrastructure to protect your data from unauthorized access, leaks, or misuse.

6.1 Data Access & Correction: You may request a copy or update of your stored information at any time.

6.2 Data Deletion: You may request full deletion of your personal data by submitting a written request to our support team.

7.1 Legal Framework: We comply with applicable laws such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

8.1 Notification: Any changes to this Privacy Policy will be posted on our website with an updated revision date. You are advised to review this policy periodically.